User research, a strategic priority : why your library needs a UX team
| dc.contributor.author | Kgarosi, Kabelo | |
| dc.date.accessioned | 2023-10-16T10:01:15Z | |
| dc.date.available | 2023-10-16T10:01:15Z | |
| dc.date.created | 2023-09 | |
| dc.date.issued | 2023-09 | |
| dc.description | Paper presented at the International Symposium on User Experience (UX) hosted by the University of Pretoria, Department of Library Services on 19-21 September 2023. | en_US |
| dc.description.abstract | Libraries are increasingly recognizing the role of User Experience (UX) in shaping their services. This presentation advocates the establishment of a dedicated UX team within academic libraries and delves into the compelling reasons behind it. In a dynamic information environment, user-centeredness is no longer an option but a strategic imperative. By developing a specialized UX team, libraries can harness the power of systematic user research to inform decision-making, service design, and technology implementation. Through real-world case studies and practical insights, this presentation will equip librarians with the knowledge and motivation to advocate for and establish a UX team, making user research a strategic priority that transforms libraries into dynamic, user-centric hubs of knowledge and information. | en_US |
| dc.format.extent | 15 slides | en_US |
| dc.format.medium | en_US | |
| dc.identifier.uri | http://hdl.handle.net/2263/92887 | |
| dc.language.iso | en | en_US |
| dc.publisher | University of Pretoria, Department of Library Services | en_US |
| dc.rights | © 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. | en_US |
| dc.subject | User Experience | en_US |
| dc.subject | UX | en_US |
| dc.subject | UX team | en_US |
| dc.subject | User research | en_US |
| dc.subject | User expectation | en_US |
| dc.subject | User satisfaction | en_US |
| dc.title | User research, a strategic priority : why your library needs a UX team | en_US |
| dc.type | Presentation | en_US |