A research support framework for p ostgraduate students : WITS libraries’ UX strategy

dc.contributor.authorMatizirofa, Lazarus
dc.date.accessioned2023-10-11T08:14:41Z
dc.date.available2023-10-11T08:14:41Z
dc.date.created2023
dc.date.issued2023
dc.descriptionPaper presented at the International Symposium on User Experience (UX) hosted by the University of Pretoria, Department of Library Services on 19-21 September 2023.en_US
dc.description.abstractAt the postgraduate level, success often depends on the ability, capacity and research support provided by librarians to promote a good foundation for a robust research culture to masters and doctoral students. This case study is user research or UX design intended to enhance postgraduate research support for first year postgraduate students at the Witwatersrand University. The study aims to seek information about research support services offered by research librarians, evaluate the categories of services offered and tools used, to measure the quality of services, and to establish the academic qualifications and information literacy skills of research librarians. Overall, the study’s objective is to benchmark the services offered by faculty research librarians at the WITS libraries against other international universities, particularly the University of Adelaide, University Library Research Support Framework. The study will use two survey questionnaires with close-ended questions. The first questionnaire will target a cross-faculty, cross-discipline group of postgraduate students, and the second one, will target research librarians. The study will gather data from these two groups, with the first group using a convenience sampling technique and the second group will be all inclusive participation. A descriptive analysis will then be used to explore the data and to describe the study variables in this UX research study. The study findings will be used to improve research productivity of postgraduate students and research support offered by librarians at the University. The data will also be informing the development of a Research Support Framework to enhance the research support framework for postgraduate students at WITS. The relevance of this study is its value aid to the UX research implementation at the university.en_US
dc.format.extent41 slidesen_US
dc.format.mediumPDFen_US
dc.identifier.urihttp://hdl.handle.net/2263/92820
dc.language.isoenen_US
dc.publisherUniversity of Pretoria, Department of Library Servicesen_US
dc.rights© 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.en_US
dc.subjectUser Experienceen_US
dc.subjectUX strategyen_US
dc.subjectUXen_US
dc.subjectUsabilityen_US
dc.titleA research support framework for p ostgraduate students : WITS libraries’ UX strategyen_US
dc.typePresentationen_US

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